Charleymax (operated by Charley Max Consulting) respects your privacy. This policy explains how we collect, use, store, and protect your personal data when you visit our website or engage our services. We are committed to transparency and compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Data We Collect

We collect only the information you voluntarily provide through our contact forms, email inquiries, or service agreements. This may include:

• Your name, business name, and job title
• Email address and phone number
• Messages, inquiries, and files you submit
• Technical data such as browser type, device information, and IP address (via analytics)

2. How We Use Your Data

Your data is used solely for the following purposes:

• Responding to your inquiries and service requests
• Providing consulting, training, and design services
• Sending relevant updates or materials you have requested
• Improving our website and service offerings through aggregated analytics

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

3. Cookies and Tracking

Our website uses minimal cookies for essential functionality and basic analytics (e.g., page views, session duration). We do not use tracking cookies for advertising or profiling. You can manage cookie preferences through your browser settings.

4. Data Storage and Security

Your data is stored on secure servers managed by our hosting provider. We implement industry-standard measures to protect against unauthorized access, alteration, or disclosure. Data is retained only as long as necessary to fulfill the purposes described in this policy or as required by law.

5. Third-Party Processors

We may share your data with trusted third-party service providers who assist us in operating our website and delivering services. These include:

• Web hosting and analytics providers
• Email and form processing services
• CRM and project management tools (only when relevant to a service agreement)

All processors are contractually bound to protect your data and use it only for the agreed purposes.

6. Your Rights

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Restrict or object to processing
• Receive your data in a portable format
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the details below. We will respond within the timeframes required by applicable law.

7. Anti-Misrepresentation Statement

Charleymax does not make false, misleading, or deceptive claims. We do not use fake endorsements, fabricated testimonials, or fictitious urgency. Our services are described accurately, and any results or outcomes are presented without guarantee unless explicitly agreed in writing. We are not affiliated with any government entity or official certification body unless stated otherwise.

8. Contact Us

For privacy-related inquiries, data requests, or complaints, please contact:

Charleymax
718 Wright Motorway Apt. 514
Email: info@charleymax.com
Phone: 032-927-8511